We welcome and encourage persons of all races, gender identities, sexual orientations, religions, abilities, socio-economic status and ethnicities to apply. Interested applicants can fill out our online application below or email
lynn.sharpe@havenshelter.org to obtain an application. The Haven Shelter & Services, Inc. is EOE.​

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Part-Time Crisis & Support Services Coordinator

Goal:
To provide direct, trauma-informed support services to program participants, respond to the 24-hour crisis hotline, and assist with the daily operations of the shelter facility.

Team:
This position is a member of The Haven’s Shelter Team.

Supervisor:
This position reports directly to the Child and Family Resilience Coordinator/Shelter Supervisor.

 

Qualifications:
A qualified candidate for this role will:

• Demonstrate the ability and willingness to work with a diverse population in a culturally responsive manner.

• Communicate clearly and effectively, both orally and in writing.

• Exhibit active listening and crisis-response skills.

• Possess basic computer skills, including accurate data entry.

• Show strong organizational abilities.

• Have a foundational understanding of sexual and intimate partner violence and stalking.

• Hold a valid Virginia driver’s license and maintain a good driving record. 

 

Duties and Responsibilities:

Direct Services:
Provide trauma-informed, culturally relevant services to survivors of intimate partner violence, sexual violence, and/or stalking, including:

• Collaborate with the Support Coordinator to assist program participants in achieving self-identified goals.

• Providing support services to program participants.

• Support program participants in adhering to shelter guidelines in a trauma-informed and respectful manner.

• Providing or arranging transportation for program participants when needed and safe to do so.

• Complete participant intake processes, including brief assessments and shelter orientation.

Hotline Support:

• Respond to the 24-hour confidential crisis hotline, providing trauma-informed crisis intervention, emotional support, information, and referrals.

• Ensure the hotline is promptly answered during assigned shifts.

Shelter Operations:

• Assist with the daily maintenance and upkeep of the shelter facility.

• Support the organization and management of in-kind donations.

• Respond promptly to health and safety concerns observed or raised by program participants.

Administration and Team Participation:

• Attend and contribute to staff meetings.

• Complete a minimum of 20 hours of in-service or job-related training annually.

• Perform other duties as assigned by the Supervisor or on-call staff.

• Maintain accurate, up-to-date participant records in VADATA while ensuring confidentiality.

• Document all services and interactions accurately and in a timely manner.

 

Job Type: Part-time

Pay: $16 per hour

Expected Hours: 16-24 per week

Work Location: In person

Apply for this position by clicking here.

 

Executive Director
The Haven is seeking an Executive Director (ED) who provides strategic leadership and overall management for the organization in alignment with its mission, vision, and values. The ED is responsible for financial stewardship, program oversight, staff supervision, and cultivating strong relationships with funders, partners, and the community. Working closely with the Board of Directors, the ED ensures organizational sustainability, effective governance, and high-quality services for survivors of intimate partner and sexual violence, and stalking.

 

Team:
This position supervises the Office Administrator, Community Resilience Coordinator, Associate Director, and Grant & HR Manager.

 

Supervisor:
This position reports directly to the Board of Directors.

 

Preferred Qualifications:

1. Bachelor’s degree in a related field or equivalent experience;

2. 5+ years of leadership in nonprofit or human services; preferred victim advocacy experience with

3. intimate partner and sexual violence, and stalking;

4. Knowledge of trauma-informed, survivor-centered practices;

5. Success in strategic planning, program and operations management;

6. Experience with fundraising, grant writing, and donor engagement;

7. Strong financial management skills;

8. Excellent communication and stakeholder engagement skills.

 

Duties and Responsibilities:
1. Financial Management:

• Develop and manage an annual budget to ensure financial sustainability.

• Oversee management of all bank accounts in accordance with agency protocols.

• Ensure appropriate use of restricted and unrestricted funds in compliance with donor, foundation, and government requirements.

• Prepare and present financial reports for funders and the Board of Directors.

• Coordinate with staff to prepare for the annual financial audit.

2. Grants and Development:

• In partnership with the Grant & HR Manager and staff, complete and oversee all state and federal grant applications, invoicing, and reporting.

• Build and maintain strong working relationships with monitors and representatives of funding agencies.

• Assist the Grant & HR Manager and Development Team in identifying foundation and individual grant opportunities, preparing proposals, and stewarding donors.

• Cultivate and maintain relationships with current and potential donors to strengthen financial support.

• Assist with creating materials, presentations, and outreach efforts to promote agency services and resources.

3. Board Relations and Governance:

• Ensure the Executive Committee and full Board are informed of agency activities, progress, and challenges.

• Provide Board members with agendas, minutes, ED reports, and related materials one week prior to meetings.

• Serve as a non-voting staff representative on the Finance, Personnel, Development, and other assigned committees.

• Attend all Board meetings and assist with recruitment of new Board members.

• Collaborate with the Board to establish organizational priorities, guide strategic planning, and ensure effective governance.

• Build and maintain strong working relationships with each Director on the Board.

4. Staff Leadership and Supervision:

• Directly supervise the Office Administrator, Community Resilience Coordinator, Associate Director, and Grant & HR Manager.

• Review and approve timesheets, mileage, and leave requests for supervisees.

• Facilitate regular staff Zoom meetings to promote communication and collaboration.

• Ensure staff have resources and support to carry out services outlined in Strategic and Work Plans.

• Foster professional growth of supervisees through training, coaching, and mentorship.

• Promote a safe, equitable, and trauma-informed workplace culture consistent with agency values.

5. Program Oversight and Community Partnerships:

• Oversee the development, implementation, and evaluation of trauma-informed programs and services to ensure they meet community needs.

• Cultivate and strengthen partnerships with community stakeholders, including law enforcement, healthcare, education, and nonprofit organizations.

• Represent the organization at meetings, community events, and technical assistance opportunities offered by funders.

• Collaborate with partners to enhance the community response to intimate partner and sexual violence.

 

Job Type: Full-Time

Salary: Starting at $60K/yr

Work Location: Flexible

Apply for this position by clicking here.

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