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Job Opportunities

We welcome and encourage persons of all races, gender identities, sexual orientations, religions, abilities, socio-economic status and ethnicities to apply. The Haven Shelter & Services, Inc. is Equal Opportunity Employer.

Job Description: Crisis & Support Services Coordinator - PT

Goal:

To provide direct, trauma-informed support services to program participants, respond to the 24-hour crisis

hotline, and assist with the daily operations of the shelter facility.

Team:

This position is a member of The Haven’s Shelter Team.

Supervisor:

This position reports directly to the Child and Family Resilience Coordinator/Shelter Supervisor.

Qualifications:

A qualified candidate for this role will:

  • Demonstrate the ability and willingness to work with a diverse population in a culturally responsive manner.

  • Communicate clearly and effectively, both orally and in writing.

  • Exhibit active listening and crisis-response skills.

  • Possess basic computer skills, including accurate data entry.

  • Show strong organizational abilities.

  • Have a foundational understanding of sexual and intimate partner violence and stalking.

  • Hold a valid Virginia driver’s license and maintain a good driving record.

Duties and Responsibilities:

1. Direct Services:

Provide trauma-informed, culturally relevant services to survivors of intimate partner violence, sexual violence, and/or stalking, including:

  •  Collaborate with the Support Coordinator to assist program participants in achieving self-identified goals.

  •  Providing support services to program participants.

  •  Support program participants in adhering to shelter guidelines in a trauma-informed and respectful manner.

  •  Providing or arranging transportation for program participants when needed and safe to do so.

  •  Complete participant intake processes, including brief assessments and shelter orientation.

2. Hotline Support:

  • Respond to the 24-hour confidential crisis hotline, providing trauma-informed crisis intervention, emotional    support, information, and referrals.

  • Ensure the hotline is promptly answered during assigned shifts.

3. Shelter Operations:

  •  Assist with the daily maintenance and upkeep of the shelter facility.

  •  Support the organization and management of in-kind donations.

  •  Respond promptly to health and safety concerns observed or raised by program participants.

 

4. Administration and Team Participation:

  •  Attend and contribute to staff meetings.

  •  Complete a minimum of 20 hours of in-service or job-related training annually.

  •  Perform other duties as assigned by the Supervisor or on-call staff.

  •  Maintain accurate, up-to-date participant records in VADATA while ensuring confidentiality.

  •  Document all services and interactions accurately and in a timely manner.

Position Type: Part Time (16-24/hrs)

Pay: $16/hr

If you are interested in this position, please email Lynn Sharpe at lynn.sharpe@havenshelter.org and include “Crisis & Support Services Coordinator” in the subject line.

Job Description: Court & Community Coordinator

 

Goal: To deliver direct, trauma-informed services to survivors of intimate partner and sexual violence within The Haven’s five-county service area, represent The Haven in the community, document statistical data, and prepare progress reports for funders.

 

Team: This position is a member of The Haven’s Advocacy Team.

 

Supervisor: This position reports directly to the Advocacy Coordinator.

Qualifications:

A qualified candidate for this role will:

  • Bachelor’s degree in human services, counseling, or a related field preferred, or an equivalent combination of education, lived experience, or interest in working with survivors of

  • intimate partner and sexual violence.

  • Basic understanding of, or willingness to learn about, the dynamics and impact of intimate partner violence, sexual violence, and stalking.

  • General awareness of, or willingness to learn about, legal options and community resources available to survivors.

  • Demonstrate the ability and willingness to work with a diverse population in a culturally responsive manner.

  • Strong communication skills, including the ability to listen actively and communicate clearly in both verbal and written formats.

  • Interest in developing crisis intervention and problem-solving skills.

  • Basic computer skills, including familiarity with Microsoft Office, Google Workspace (email andDrive), and willingness to learn data entry systems.

  • Ability to work both independently and as part of a collaborative team, with openness tofeedback and supervision.

  • Foundational understanding of trauma-informed practices, or willingness to learn and applythese approaches in daily work.

  • Hold a valid Virginia driver’s license and maintain a good driving record.

 

Duties and Responsibilities:

1. Direct Services:

Provide trauma-informed, survivor-centered, and culturally relevant services to survivors of intimate partner violence, sexual violence, and/or stalking, including:

  • Providing accurate information on the civil and criminal legal system, survivor rights, and available gender-based violence legal remedies to support informed decision-making.

  • Offering advocacy and court accompaniment for survivors across the five-county service area.

  • Providing crisis intervention, advocacy, information, and referrals based on each survivor’s self-identified needs and goals.

  • Collaborate with survivors to develop individualized safety plans that prioritize well-being and autonomy.

  • Providing or coordinating transportation for program participants when needed and safe to do so, to support access to services and participation in the criminal justice process.

  • Participating in on-call duties as outlined by agency protocols.

 

2. Data, Reporting, and Grant Compliance:

  • Accurately document, record, and report all survivor data and services provided incompliance with grant requirements.

  • Support the Advocacy Team and Executive Director in achieving program goals and evaluating program effectiveness.

  • Prepare and submit timely, accurate grant-funded progress reports as assigned.

3. Community Outreach and Collaboration:

  • Engage in outreach, education, and training for community members/organizations, allied professionals, and survivors.

  • Build and maintain collaborative relationships with community partners to enhance coordinated responses to survivors.

  • Attend and actively participate in community collaboration meetings as needed or assigned.

4. Additional Responsibilities:

  •  Attend and contribute to staff meetings.

  •  Complete a minimum of 20 hours of in-service or job-related training annually.

  •  Perform other duties as assigned by the Advocacy Coordinator or Executive Director.

Position Type: Full Time

Pay: $40,000-$44,000

If you are interested in this position, please email Lynn Sharpe at lynn.sharpe@havenshelter.org and include "Court & Community Coordinator" in the subject line.

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24/7 Hotline
1-800-22HAVEN(42836)

102 Walnut Street

PO Box 1267

Warsaw, VA 22572

P: (804)333-1099

F: (804)333-1150

Shoppe for Haven's Sake Thrift Shop

4314 Richmond Rd 

Warsaw, VA 22572

 

P:(804)333-6404

Store Hours

Tuesday-Friday 9am-4pm

Closed 2pm-2:30pm for lunch

 Last Saturday of the Month 9am-1pm

 

Donation Hours

Monday-Friday 9am-3pm

Last Saturday of the Month 9am-1pm

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